Micromax Informatics Ltd. (hereinafter called “Micromax”) warrants the Product to be free from defects in materials and workmanship, arising under normal use from the date of original purchase when brand new.

This Warranty is subject to the following terms and conditions:

• This warranty is confined to the first purchaser of the product only.
• This warranty is applicable only for the personal use of product by purchaser & warranty will be void if product used for any Commercial purpose.
• Repair or replacement will be carried out through the Company's Own/ Authorized Service Centre
• For units installed beyond the municipal limits of the jurisdiction of the Company's Own/ Authorized Service Centre, all expenses incurred in collection the unit or part/s thereof from the Company's Own/ Authorized Service Centre, as well as expenses incurred for deputing of service personnel/ technicians towards to&fro travel, conveyance&other incidentals etc. will be borne by the customer.
• In the event of repairs/ replacement of any part/s of the unit, this warranty will thereafter continue&remain in force only for the unexpired period of the warranty. Moreover, the time taken for repair/ replacement&in transit whether under warranty or otherwise shall not be excluded from the warranty period.
• The company or its authorized Service Centre, reserves the right to retain any part/s or component/s replaced at its discretion in the event of a defect noticed in the equipment during the warranty period.
  1. Any change of address shall be intimated to concern Service Centre for continuation of warranty.
  2. Warranty for the unexpired period shall continue after the product is inspected by the concerned Service center&the product is found free from any type of physical damages on Product/ its part, which can void warranty of Product. The customer shall have to pay a visiting charge towards Inspection, as applicable.
  3. In case of any type of damage, the product shall be repaired by the concerned Service Centre on chargeable basis&warranty for unexpired period to continue.
• The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The maximum claim/s if entertained by the company will be subjected to the maximum retail price of the product purchased or the purchase price, whichever is lower.
•  In the event of any unforeseen circumstances,&spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs.
• The warranty does not cover any accessories external to the system.
• The warranty is issued at New Delhi, &Courts at New Delhi shall have exclusive jurisdiction over matters covered or flowing from this warranty.
• The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective.
• Repairs during warranty period shall be carried on "Carry In" basis. Wherein for service the purchaser shall bring the product to the Service Centre with whom the set is registered for warranty service. The warranty does not cover cost of transportation of system from place of installation to the Service Centre.
• The concerned Service Centre will advise the customer whether to complete the repair at site or its Service Centre.
• Any part/s of the system replaced by the company at its discretion shall be with a functionally operative part.
• Extended Warranty details as below

First Year (Comprehensive), 2^nd& 3^rd Year (Extended) – For 32”&above models only

Part Replacement – For Extended Period all parts except Flat Panel. (Functional defects only)

Additional warranty Terms for Air Cooler

1. Replacement of any part may be refurbished or factory manufactured and it will ensure the functionality is intact.
2. Micromax employees/ or authorized sales/ service agents/ dealers have no right/ authority to alter the terms of warranty, & such warranty doesn’t create any contract between ‘Micromax’ & the purchaser who must look to fulfillment of the obligation from whom the machine is bought. “Micromax” shall however, fulfill the terms & conditions of this warranty only
3. Replacement of parts would be purely at the discretion of Micromax alone.

The warranty is not applicable in the following conditions:

• The product is used for commercial purpose instead of personal use.
• The completed warranty card/ invoice copy is not presented to authorized personnel at the time of repair.
• The product is not purchased from an Authorized Micromax Sales Channel.
• The product is not used as per the instructions given in the instruction/ user manual.
• Defects caused by improper use as determined by the company personnel.
• Modification or alteration of any nature is made in the electrical circuitry/ physical construction of the set.
• Installation/ repair work is carried out by persons/ agency other than authorized by the company.
• Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine.
• The original serial number is removed, obliterated or altered from the machine or cabinet.
• Defects due to cause beyond control like lightning, abnormal voltage, acts of God or while in transit to Service Centre or purchaser's residence.
• Plastic parts, Aesthetical Damaged/ Tampered parts, Accessories
• Additional Condition for Air Cooler:
  • Failure due to misuse/negligence, and/or acts of Gods, foreign objects in machine, improper load, use of harmful chemicals. Machine connected to improper power supply system, damage resulting in machine in operation, in an abnormally corrosive alkaline/acidic environment, failure due to use of non-genuine spares, removal, alteration or tampering of serial of machines and its components

Warranty Terms

Micromax reserves the right to make final decisions regardingproblem determination& the appropriate service option, subject to change without prior notice.

Out of Warranty Service Charges