Product Support
Product Support
Product Support
Select your product for User Manual & Solutions & tips.
Solutions & Tips
How to Connect to the Internet?
Go to Settings >> Network & Internet >> SIM cards to select the preferred SIM for cellular data
Why the Calls are not getting connected?
Ensure you are dialing correct phone number and area code
Issue may be with poor or no Network. Try dialing again or go to another area where network are strong
Reinsert the SIM card
Check with another SIM card, if you are able to make a call or not.
Try changing the Network operator search and check again.
Go to Settings >> Network & Internet >> Mobile Network >> Advanced >> Network >> Automatic select network/ Choose Network
How to enable/ disable Call barring?
If Call barring option is activated for the phone number you are dialing, then contact to SIM Operator to deactivate it.
To check call barring option : Go to Phone >> Settings (three dots on the top right) >> Calling Accounts >> Select SIM >> Call Barring >> Select desired options
How can I select SIM preference for calling?
Go to Phone >> Settings (three dots on the top right) >> Calling Accounts >> Make calls with >> Select Operator (SIM 1/ SIM 2/ Ask first)
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